Privacy notice
Plain-language details on how we handle information connected to your requests.
Your information, used responsibly
When you submit an inquiry or contact our support team, you share information such as your name, email, phone number, and request details. We use it to respond to you, confirm availability where applicable, and provide practical guidance related to your request.
What we use it for
- To reply to your messages and manage your request
- To communicate confirmation details and important updates
- To support accessibility and preference needs you share
- To keep records needed to provide customer service
Data choices
You can update or withdraw consent for email updates by contacting our support team. We only send communications connected to your request unless you choose otherwise.
Staying secure and respectful
We take reasonable steps to protect the information you provide. We limit access to what’s necessary to respond, confirm, and support travelers.
Retention
We keep information only as long as it’s needed to provide customer service and meet legal or operational requirements.
Contact for privacy questions
If you have questions about how we handle information, reach out through our support page with a brief note and the email address you used for your request.
Go to supportThis notice explains our general approach. If you need guidance for a specific request, our support team can help clarify what applies to your situation.